January 6, 2017
FirstMobile App Now Offers Customers Increased Daily Transactions Limit
First Bank of Nigeria Limited has announced increased transaction limits on its FirstMobile Lifestyle app to a maximum daily limit of N500,000.00 without the use of a token and a total daily transaction limit of N1,000.000 (One million Naira). This development would boost convenience and ease of banking as well as enhance customers’ digital banking experience in line with the Bank’s commitment to offer value-added services that suit the lifestyles of its customers.
FirstBank, Nigeria’s Most Valuable banking brand launched FirstMobile as part of its drive to leverage evolving technology in providing cutting-edge banking services to its customers and the mobile banking app which is secure and easy to use, allows users to carry out banking transactions on the go from their mobile phones anywhere in the world. The banking app comes with a user-defined transaction pin which is an extra security feature and customers can also perform the following actions on the enhanced app: Change Transaction PIN, Reset Transaction PIN, Synchronize token, and change their log in pin – mPIN.
With the integrated lifestyle mobile banking app, customers can enjoy real-time mobile banking services such as domestic funds transfer from self-owned accounts to FirstBank accounts and other banks’ accounts; make quick airtime purchase for self and others on all mobile networks; bills payments; cheque services including confirm cheque and stop cheque; flight booking; and quick account services such as account balance inquiry, statement view and much more.
In December 2016, FirstMobile recorded a milestone in its user numbers with the attainment of 1million active users while over N1.3trillion transaction volume has been consummated using the FirstMobile app since its launch in 2015. According to the Head, Digital Banking at FirstBank, Mrs. Folasade Femi-Lawal, the Bank will continue to leverage evolving technologies to support consumers’ lifestyle by providing them with a suite of financial options in a convenient and highly secure environment. FirstBank’s digital innovations were rewarded with awards in 2016 which include the Asian Banker award for Best Mobile Payments and the Global Finance Digital Bank of Distinction award.
The FirstMobile app is currently available for download on Google Play store, Blackberry World and Apple store.
First Bank of Nigeria Limited (FirstBank) is Nigeria’s premier and most valuable banking brand, and largest financial services institution by total assets and gross earnings. With more than 12 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank in the Republic of Congo, Ghana, The Gambia, Guinea, Sierra-Leone and Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, optimized risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner.
FirstBank has been named “Most Valuable Bank Brand in Nigeria” five times in a row – 2011, 2012, 2013, 2014, 2015 – by the globally renowned “The Banker Magazine” of the Financial Times Group; and “Most Innovative Bank in Africa” in the EMEA Finance African Banking Awards 2014. Recently, for the fifth consecutive time, the Bank clinched the “Best Retail Bank in Nigeria” award by The Asian Banker. Our brand purpose is to always put customers, partners and stakeholders at the heart of our business, even as we standardise customer experience and excellence in financial solutions across sub-Saharan Africa, in consonance with our brand vision “To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on our inherent values of passion, partnership and people, to position You First in every respect.